Published On: Mon, Jun 15th, 2020

Marks and Spencer U-turn: Why shop’s changes backfired with staff AND customers

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MARKS AND SPENCER is one of Britain’s favourite retailers specialising in clothing, home and food products, but more recently there has been a shift in focus to the latter, and former employees explained how a strategy change backfired during a documentary.
Daily Express :: Life Feed

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Marks and Spencer U-turn: Why shop’s changes backfired with staff AND customers